visualconversation
Geometry, Typography & Concept
London, United Kingdom
Shop policies
Last updated on
July 28, 2014
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I usually expect payments to be done in 24 hours after your purchase. If you have problems with it, please contact me and we will try to complete your transaction in a best way for us both.
If you would like to pay in several times, please contact me beforehand for splitting the payment. Maximum term for payment is up to 3 months. Please note that items purchased in split payments can not be returned.
Paypal payments are accepted. You can pay by your credit card as well if you don't have Paypal account. (The instructions can be found here http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ ). If you reside in European Union, you can also pay by bank transfer. If you reside in Russia, you can use Contact or Unistream transfers as well.
Your purchase is shipped when the payment is received and withdrawn to the bank account. I will let you know about the plans of shipping your item or you should receive an automatic message from Paypal with your tracking number after the item is shipped (usually in 3-5 business days after purchase).
If you would like to pay in several times, please contact me beforehand for splitting the payment. Maximum term for payment is up to 3 months. Please note that items purchased in split payments can not be returned.
Paypal payments are accepted. You can pay by your credit card as well if you don't have Paypal account. (The instructions can be found here http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ ). If you reside in European Union, you can also pay by bank transfer. If you reside in Russia, you can use Contact or Unistream transfers as well.
Your purchase is shipped when the payment is received and withdrawn to the bank account. I will let you know about the plans of shipping your item or you should receive an automatic message from Paypal with your tracking number after the item is shipped (usually in 3-5 business days after purchase).
Shipping
All items are shipped via standard delivery (Royal Mail 1st Class). If you would like the item to be shipped as evaluated parcel, please inform - fees apply. If you have a FedEx or other courier company account, your item can be shipped in express way, but you'll be covering all shipping fees.
Shipping usually takes 2-28 days, depending on your location. Please be patient as it usually depends on the work of customs (there might be delays because of bad weather, slow customs works, changed policies, high security at the Customs, etc). The parcel is considered as delayed only when it is not delivered to you in 30 days. Then I can fill in the complaint about the delayed parcel at the post office (see refunds and exchanges section).
Please note that I will always ship to the address given by Etsy. If you want me to ship to a different address, please indicate this in your Message to Seller. I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate.
Any customs duties and taxes if any are the buyer's responsibility.
Shipping usually takes 2-28 days, depending on your location. Please be patient as it usually depends on the work of customs (there might be delays because of bad weather, slow customs works, changed policies, high security at the Customs, etc). The parcel is considered as delayed only when it is not delivered to you in 30 days. Then I can fill in the complaint about the delayed parcel at the post office (see refunds and exchanges section).
Please note that I will always ship to the address given by Etsy. If you want me to ship to a different address, please indicate this in your Message to Seller. I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate.
Any customs duties and taxes if any are the buyer's responsibility.
Additional policies and FAQs
Please understand that I can not be held responsible for delays in post work or lost parcels. But I tend to cooperate with the buyer and find a best sollution for any problem that appears.
If your item is lost in transit, I would offer you store credit, but only after I get the confirmation from the post that the parcel is really lost. It takes 30-90 days to get such confirmation.
If your item is lost in transit, I would offer you store credit, but only after I get the confirmation from the post that the parcel is really lost. It takes 30-90 days to get such confirmation.